Reviewed by - S D.
Review Given By: S D.
Date: May 23rd, 2012
Forget about the big corporate controlled companies unless you want lots of attempts at up selling, waiting all day for the tech to show up on a confirmed appointment only to be stood up, instead call Russ the owner of Capital City Security if you want incredible on time service, a hassle free set up, reasonable prices and a great professionally managed monitoring center. No up selling done by Russ, what was to up sell? This is a 3 year old house with a hardwired Honeywell system. Russ showed up on time, was very knowledgeable, took lots of time to show me how to work my system, set the system up perfectly printed out a fresh manual from the manufacturer's website for me and even took my call promptly that first day when I managed to remember how to arm it but got panicky my first day when I had to disarm it and thought I forgot how!! Russ owns the company and takes pride in providing excellent service at a reasonable price.
